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Kelyq

Kelyq support

Start with the owner workspace so the request stays connected to the correct workspace and configuration.

01

Cannot sign in

Check the workspace identifier and owner email. Use the backup login code or a valid one-time magic link. Do not post credentials in chat messages.

02

Setup or channel issue

Open Setup Health, Calendar or Telegram in the owner workspace and note the visible status without sharing tokens or raw secrets.

03

Unexpected customer reply

Record the workspace, channel, approximate time and customer wording. Avoid including unnecessary personal information when reporting the example.

04

Booking or calendar issue

Check the selected calendar, availability and service duration. Use preview mode first because live booking tests may create or modify calendar events.